Ice removal and drainage
Opening channels in the ice and clearing the eave so that meltwater can leave the roof. It is a short-term measure to stop active leaks, and it does not address the cause.
Safe ice removal, eave repair and the attic insulation and ventilation changes that stop ice dams coming back.
Fastest: call (833) 751-2102. Or send this and we call you back.
An ice dam forms when heat from the house melts roof snow, and the water refreezes at the cold eave and backs up under shingles. Trenton Roofing connects Trenton-area homeowners with an independent local roofer who clears the ice safely, repairs water damage and checks the attic so it does not return.
Ice dams are a winter problem with a summer cure. The ice at the edge of your roof looks like the issue, but it is a symptom. Heat leaking from the living space warms the underside of the roof deck, snow above it melts, the water runs down to the cold overhang and freezes. The ridge of ice that builds there then blocks the next round of meltwater, which backs up under the shingles and into the house.
Trenton gets roughly 25 inches of snow in a typical winter, and the cycle of freeze and thaw matters even more than the total. Older rowhouses and twins with thin attic insulation, and mid-century houses with shallow attics and poor ventilation, are the likeliest to have the heat leak that starts the process. A detached house with a good attic may never see an ice dam in a normal winter.
Trenton Roofing takes your call and hands it to a roofer; it never does the work. You describe the ice and any water inside, and the call is put through to an independent local roofer. That roofer can address the ice and the damage, and will usually point you to the attic as the real fix. Call (833) 751-2102 and say whether water is coming in.
Heat escaping from the house warms the roof deck, melts snow lying on it, and the water refreezes where the roof is cold, at the eave. The ice builds into a dam that holds back later meltwater, which is forced under shingles. Insulation, air leaks and ventilation decide whether the roof is warm or cold.
It takes three things together: snow on the roof, heat reaching the underside of the deck and a cold edge. Remove any one of them and the dam does not form. You cannot control the snow, but you can control the heat.
That is why replacing shingles alone rarely stops ice dams. A new roof on an unchanged attic will have the same melt pattern.
No. Chipping ice with a hammer or shovel damages shingles and risks falls from a ladder or roof, and falling ice can injure people below. Rock salt can corrode metal and harm plants. Use a roof rake from the ground to clear snow, and call a roofer for the ice.
A roof rake, used while standing on the ground, can pull snow off the lower few feet of a slope before it melts and refreezes. That reduces the supply of water, and it is a safe measure if you can do it without a ladder.
For an active leak, a roofer can open channels with methods that do not tear the roofing.
Many have thin or settled insulation, gaps where wiring and chimneys pass through the attic floor, and little ventilation. Heat leaks upward and warms the deck. In an attached row the roof space may also be shared with warm neighbors, which adds heat along the shared wall.
Houses built before modern insulation practices usually lose more heat through the ceiling, and years of renovation can leave holes in the ceiling plane where lights, ducts and vents were added.
Mid-century houses in the Bucks County and Mercer suburbs often have shallow attics with limited space for deep insulation or airflow, so the fix may involve careful design and not just adding more material.
Usually both. The roofer deals with the ice, the eave damage and the vents, and can add waterproofing under the shingles on a re-roof. Air sealing and insulation are typically done by an insulation or energy contractor. A good roofer will tell you which jobs are theirs and which are not.
Ask the roofer to write down what they found in the attic and what they recommend. That gives you something to hand to an insulation contractor and a way to compare quotes.
For the background on how a heavy snow and a thaw interact, read the guide on ice dams and nor'easters in the Trenton area.
Keep gutters and downspouts clear, look at the attic for thin or disturbed insulation and light leaking around the hatch and fixtures, make sure soffit vents are open and ask a roofer to check the eaves. These steps reduce heat reaching the roof and give meltwater a clear path out.
Autumn is the time to act. Once the first heavy snow is on the roof, the options narrow to clearing and waiting. Look in the attic on a bright day: if you can see light around the hatch or recessed lights from the attic side, warm air is leaking upward, and that air carries the heat that melts the snow.
Check that insulation has not been pushed over the soffit openings at the eaves. A common mistake is stuffing insulation into the corner and blocking the intake, which stops cold air flowing under the deck. Cardboard or plastic baffles hold the insulation back and keep the channel open.
On a rowhouse, remember that your neighbor's attic is on the other side of the wall. You cannot change theirs, but sealing your own side and keeping your roof edge in good order protects you from most of the damage. If you are planning a re-roof, ask the roofer about an eave membrane and ventilation while the roof is open.
Do not climb onto an icy roof or ladder, and stay out from under hanging ice. Falling ice and snow can injure people, so keep children and pets away from the eaves and entrances.
Tell the call line where the ice is, whether it is leaking and what the attic looks like if you have looked. Photographs of the eave from the ground help.
Roofers use controlled methods to open channels in the ice and let water drain, without chipping at shingles. Hammers, picks and rock salt cause damage, and a roofer will explain what they use.
Wet insulation, stained drywall and any damaged shingles or flashing at the eave are assessed. Interior repairs are often separate work, but the roofer can tell you what they saw.
The roofer looks at insulation depth, gaps around ducts, chimneys and hatches, and the intake and exhaust vents. The aim is to find where heat is getting into the roof space.
That may be air sealing, added insulation, better ventilation or a waterproof layer under the eave shingles on a re-roof. Some of it is roofing work and some belongs to an insulation or energy contractor.
Opening channels in the ice and clearing the eave so that meltwater can leave the roof. It is a short-term measure to stop active leaks, and it does not address the cause.
A self-adhering waterproof layer under the first courses of shingles, extended well beyond the wall line, so that water that backs up meets a sealed surface and not bare boards. It protects against damage but does not stop ice forming.
The lasting cure. Keeping house heat out of the roof space and moving cold air under the deck keeps the roof surface cold and even. The page on attic and roof ventilation covers the airflow side.
Ice removal, eave repair and attic work are three different jobs, each priced by its own scope. No figure is printed on this page.
| Job | Typical range | What it includes |
|---|---|---|
| Amount and thickness of ice | Judged on site | A small ridge is a short job; a long, thick dam on a steep or high roof takes more time and equipment |
| Access and height | Assessed on arrival | Tall rows and narrow lots may need ladders or lifts |
| Damage to shingles and eaves | Scoped after thaw | Damage is often easier to see once the ice has gone |
| Attic insulation and air sealing | Quoted separately | Usually done by an insulation or energy contractor, not the roofer |
| Ventilation changes | Depends on the roof | Adding intake or exhaust vents can be done during a re-roof |
The exact price is put in writing before any work begins.
If it's an emergency, call now. For non-urgent ice dam prevention and repair, send the form and we'll call you back.
The area's winter is an ice-dam winter more often than a snowy one. Freeze and thaw cycles can happen several times in a month, and each cycle gives meltwater a chance to refreeze at an eave. A mild day after a snow with a hard freeze that night is the classic trigger.
Housing age matters more than any number. The older rowhouses of Trenton, Burlington and Bristol and the 1950s houses of Levittown and Fairless Hills were built before attic insulation and air sealing were a priority, and many have been only partly updated. Large trees on older streets add leaf litter in gutters, which freezes and holds water at the edge.
Adding and balancing intake and exhaust vents, and pairing them with insulation, on shallow-attic homes common in Levittown-style neighborhoods.
Checking and repairing roofs after nor'easters bring wind-driven rain, heavy snow and drifting to the Trenton to Philadelphia corridor.
Fixing leaking built-in box gutters, sagging hanging gutters and blocked downspouts on older and tree-shaded homes.
Not sure if you're covered? Check your ZIP code.
Nor'easters bring wind, driven rain and heavy wet snow, and the freeze and thaw that follow melt snow on warm roofs and refreeze it at the eaves, forming ice dams.
Cables can melt channels through ice at the eave and are sometimes used as a stopgap, but they treat the symptom. The roofer can tell you whether they suit your roof and whether the attic needs attention.
Not by itself. A waterproof layer at the eave helps protect the boards, but ice dams start with heat from the house. Fix the attic and the roof together for the best result.
Clogged gutters can hold water and freeze, but the dam starts on the roof. Keeping gutters clear helps meltwater drain. See gutter repair and installation for the details.
Both. Water that backs up under the shingles can wet the deck, insulation and ceilings. The roofer handles the roof side, and drywall and insulation may need separate trades.
Any dry period outside the cold season is easier, and a re-roof is a good moment to improve ventilation. If water is entering now, deal with the leak first and plan the attic work after.
No. The roofer you reach sets the visit based on their schedule and on safe conditions. Say plainly if water is coming in.
Icicles alone are common after a thaw and may be harmless. An ice dam is a thick ridge of ice at the eave that holds water behind it. If water appears inside, or the ridge is thick and long, call a roofer.